A Synopsis Of Microsoft Business Solutions Great Plains And CRM

Microsoft (MS) Great Plains and MS CRM (client relation management system) are highly regarded in a variety of industries and market niches. Here are a few tips on how you can use these MS products to help your business.
The transport and logistics industry is well established,so if you are planning to implement a new ERP accounting software system into this business environment - needs to be fully integrated in the cargo tracking system.
Here are two scenarios to help steer you with your software decisions.
If you are selling to a large number of customers and are needing to track their comparatively small shipments, you should first think about MS CRM which has key Sales and Service components.
If however you ship to a limited number of big customers, then you need to focus on the productivity of the shipments and look at MS Great Plains as the main system. In MS Great Plains you will need to use customer/vendor consolidation which is available in the Professional version. You also need Great Plains Dexterity or .Net customisation to connect SOP and POP invoices when processing settlements.
Each logistics business has specified business practices which makes eConnect and MS Great Plains Software Development Kit (SDK) respected amongst logistics companies. Developers using these tools can create Great Plains objects: customers, invoices, purchase orders, etc.
Crystal Reports is the tool most used for business reporting purposes, providing you with professional information presentation to help you and your business partners make key business decisions quickly. Note that MS CRM security measures usually require using Crystal Reports Enterprise (comes with package) or MS Great Plains SDK.



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